security and network manager

essential duties and responsibilities: 

• Install, configure, and maintain the company’s LAN/WAN, wireless networks, routers, switches, firewalls, and VPN connections, ensuring network performance and security.
• Implement and enforce network security measures following the CIS Controls Framework v8. Continuously monitor the network and systems for vulnerabilities and respond promptly to security threats and incidents.
• Utilize tools such as ManageEngine Log360 and SentinelOne for threat detection, vulnerability assessments, and security log analysis. Proactively identify, report, and mitigate security incidents.
• Manage endpoint protection with SentinelOne and email filtering with Trend Micro to safeguard the organization against malware, phishing, and other cyber threats.
• Implement and manage data backup solutions, including Veeam and CloudAlly, and ensure the effectiveness of disaster recovery plans to protect critical data and minimize downtime in case of cyber incidents.
• Administer Active Directory, DNS, DHCP, and network user accounts with a focus on security, ensuring proper permissions and access controls are maintained.
• Develop, enforce, and update IT and cybersecurity policies, network configurations, and procedures to ensure regulatory compliance and support security audits. 
• Use network monitoring tools to track performance, usage, outages, and potential security threats. Conduct periodic assessments to enhance network resilience and improve security posture.
• Create and maintain accurate records of network configurations, cybersecurity procedures, incident responses, and asset inventory, ensuring up-to-date documentation.
• Troubleshoot and resolve issues with hardware, software, and network systems, ensuring minimal downtime for users and services.
• Set up, configure, and maintain Active Directory, DNS, DHCP, and network user accounts.
• Manage IT asset inventory and ensure accurate records of hardware and software assets.

team leadership and management:

• Manage and supervise a team of helpdesk members, ensuring they are trained, supported, and meeting performance expectations.
• Provide ongoing guidance to the team, including handling escalated technical issues and ensuring effective resolution.
• Oversee day-to-day operations of the team to ensure high levels of customer service and technical performance.

qualifications and requirements: 

• Bachelor’s degree in Information Technology, Cybersecurity, Computer Science, or a related field, or equivalent experience.
• Strong understanding of networking protocols and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing/switching, with a cybersecurity focus.
• Experience with Cisco Meraki switches, wi-fi access points, and firewalls, particularly in security configuration and monitoring.
• Proficiency in managing Active Directory and Office 365, including user account creation, permissions, and group policies.
• Experience with server virtualization using VMware and Microsoft Azure cloud services.
• Proficiency in cybersecurity software and tools, including SentinelOne, ManageEngine for patch management, and Trend Micro for email security, or similar platforms.
• Strong problem-solving and analytical skills to diagnose, resolve, and document security and network issues effectively.
• Strong organizational and communication skills, with attention to detail in security documentation and network management. 

work environment: 

• This role requires on-site presence five days a week, with occasional after-hours work during system upgrades, security monitoring, maintenance, or emergency situations.